- Legality of processing
a) when visiting our website
b) using the contact form
c) when using the elevator configurator
- SSL encryption
- Use of Google Analytics
- Google AdWords and Google Conversion Tracking
- Use of Google web fonts
- Use of social media plugins
- Integration of Google Maps
- Integration of YouTube
- Rights of the person concerned
We consider it our primary responsibility to protect the confidentiality of the personal information you provide and to protect it from unauthorized access. Thus we use the utmost care and state-of-the-art security standards to ensure maximum protection of your personal information.
We have taken technical and organizational measures to ensure that the data protection rules are respected both by us and by our external service providers.
The person responsible within the meaning of the EU General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is the:
Lödige Industries GmbH
Wilhelm-Lödige-Strasse 1, 34414 Warburg
Data protection officer:
Lödige Industries GmbH, Wilhelm-Lödige-Str. 1, 34414 Warburg
Status: October 29, 2020
1. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as legal basis:
In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR as legal basis. This also applies to processing operations required to carry out pre-contractual actions.
Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c GDPR as legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis.
If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f GDPR as legal basis for processing.
Collection of personal data when visiting our website
Personal data of our website visitors are in principle only collected and processed, as far as this is necessary to provide a functional website, our content and services and for processing a legal basis in accordance with Article 6 paragraph 1 lit. a - f GDPR exists.
Your personal information will be collected (a) when visiting the website, when using the (b) contact forms and when (c) requesting our elevator configurator.
a. when visiting the website
In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, our system automatically collects the personal data that your browser transmits to our server and which is technically necessary for us to display our website and for the stability and security (legal basis is Article 6 (1) sentence 1 (f) GDPR):
- IP address
- Date and time of the request
- Time Zone Difference to Greenwich Mean Time (GMT)
- Content of the requirement (concrete page)
- Access Status / HTTP status code
- Each transmitted amount of data
- Website from which the request comes
- Operating system and its interface
- Language and version of the browser software
There is no merge of this data with other data sources.
The deletion of the data in the log files usually takes place after 6 month. An additional storage is possible. In this case, the IP addresses of the users in our system and in the provider's log files are anonymized (the last three digits of the IP address are blurred with zeros).
b. using the contact form
We provide contact forms on our website so that you can conveniently send us your request by e-mail. Personal data and information transmitted via the contact form are processed and stored within the Lödige Industries Group in order to process your request or to be available for follow-up questions. A transfer of the data to external companies or for use in repetitive information transmissions is not without your consent.
The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. GDPR . A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or you no longer need to retain your data. Mandatory statutory provisions - especially retention periods - remain unaffected.
c. when using the elevator configurator
At www.lodige.com/SHERPA-configurator/ you will find a tool that you can use to configure a goods lift. The elevator configurator is functional without the input of your personal data. At the end of the configuration, you have the option of configuring yourself
1) only by e-mail and no further contact
2) We will contact you by phone and / or by e-mail.
to 1) If you only want to receive the information by e-mail, then your personal data will be stored only in the log file of the system to deliver the e-mail to you. We collect only the configuration data of the elevator, and the country from which the request originates, in order to optimize our product offering. As a legal basis, we make Art. 6 para. 1 lit. f GDPR. The deletion of the log file usually takes 7 days.
to 2) If you wish to be contacted by us on the basis of the configuration (by telephone or e-mail), then we must process and store your personal data and information within the Lödige Industries Group in order to process your request or for follow-up questions. A transfer of the data to external companies does not take place. The contact is made only on the basis of your consent and refers exclusively to your previously created configuration.
The processing of the data entered into the form of the configurator takes place exclusively on the basis of your consent (Art. 6 (1) a GDPR. A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or you no longer need to retain your data. Mandatory statutory provisions - especially retention periods - remain unaffected. The deletion of your e-mail address from the log file, which was required to send the configuration result, usually takes 7 days.
2. SSL encryption
For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses SSL encryption. Thus, data that you submit via this website, for others not readable. You will recognize an encrypted connection at the "https: //" address bar of your browser and at the lock icon in the browser bar.
In addition to the aforementioned data, cookies are stored on your computer when using our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the body that sets the cookie. Cookies can not run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
The user data collected through technically necessary cookies will not be used to create user profiles.
The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer.
For these purposes, our legitimate interest in the processing of personal data pursuant to Art. 6 para. 1 lit. f GDPR.
4. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Use is made on the basis of Art. 6 para. 1 sentence 1 lit. f. GDPR. Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you.
The information generated by the cookie about your use of the website such as
- Browser type / version,
- Used operating system,
- Referrer URL (the previously visited page),
- Host name of the accessing computer (IP address / anonymized),
- Time of server request,
are usually transferred to a Google server in the US and stored there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. We have also extended the code "anonymizeIP" on this website to Google Analytics. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website to the full extent.
In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent detection by Google Analytics by clicking on this link: Deactivate Google Analytics tracking. An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
We continue to use Google Analytics to analyze data from Double-Click and AdWords for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager (https://www.google.com/settings/ads/onweb/?hl=en).
For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).
5. Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad served by Google, a cookie will be set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for personal identification of users. At the cookie, Google and we recognize that you clicked on an ad and were redirected to our site.
Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords client websites. Conversion cookies are used to generate conversion statistics for AdWords advertisers who use conversion tracking. Adwords customers learn how many people clicked on their ad and were redirected to conversion tracking tag pages. However, AdWords advertisers are not provided with information that allows them to personally identify themselves. If you do not want to participate in the tracking, you can object to a use. Here is the conversion cookie in the user settings of the browser to disable. So there is no inclusion in the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.
6. Use of web fonts
7. Use of social media plugins
We currently use the following social media plug-ins: Facebook, Google+, Twitter, Xing and LinkedIn. We use the so-called two-click solution. In other words, when you visit our site, no personal data is initially passed on to the providers of the plug-ins. The provider of the plug-in can be identified by the marking on the box above its initial letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button.
Only if you click on the marked field and activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online service. In addition, the data referred to under point 1a) of this declaration will be transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, personal data will be transmitted by you to the respective plug-in provider and stored there (with US providers in the USA). Since the plug-in provider carries out the data collection, in particular via cookies, we recommend that you delete all cookies before clicking on the greyed-out box via the security settings of your browser.
We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, the retention periods. We also have no information to delete the data collected by the plug-in provider.
The plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 sentence 1 lit. f GDPR.
The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and for example, if you link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend logging out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.
For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers provided below. There you will also find further information about your rights and settings options for the protection of your privacy.
Addresses of the respective plug-in providers and URL with their privacy notices:
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; https://www.facebook.com/policy.php; For more information about data collection: https://www.facebook.com/help/186325668085084, www.facebook.com/about/privacy/your-info-on-other and www.facebook .com / about / privacy / your-info # everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/list Framework.
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
8. Integration of Google Maps
On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.
By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in point 1) will be transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
9. Integration of YouTube
This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website: www.hotjar.com).
Hotjar is a tool to analyse your user behaviour on our website. With Hotjar we can, among other things, record your mouse and scroll movements and clicks. Hotjar is also able to determine how long you remained in a certain position with the mouse pointer. Hotjar uses this information to create so-called heat maps, which can be used to determine which areas of the website visitors prefer to view. We can also determine how long you stayed on a page and when you left it. We can also determine at which point you have interrupted your entries in a contact form (so-called conversion-funnels). In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator's website offers.
If you wish to disable Hotjar data collection, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out.
Please note that Hotjar must be deactivated separately for each browser and terminal device.
Contract for order processing
We have signed a contract for order processing with Hotjar to implement the strict European General Data Protection Regulations.
11. Use of HubSpot
Our website uses the services of HubSpot, a software-based marketing service of HubSpot Ireland Ltd. HubSpot aims to generate initial contacts. These are visitors to Lödige Industries websites, blogs or landing pages. Through calls-to-action, personalised data is collected in the HubSpot CRM which is then used for marketing purposes.
1. Data recipient: HubSpot Ireland Ltd., 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, parent company: HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, https://www.hubspot.com/
Legal basis and legitimate interests: The data transfer is based on our overriding legitimate interest (Art. 6 para. 1 lit. f GDPR) in the security and stability of a professional customer management system.
4. third country transfer: as far as non-anonymised data is processed in the USA, we point out that HubSpot Inc. is certified under the Privacy Shield Agreement and thereby assures to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TN8pAAG&status=Active).
12. Rights of the person concerned
a) Revocation of consent
If the processing of the personal data is based on a given consent, you have the right to revoke the consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. For the exercise of the right of withdrawal, you can always contact us.
b) Right for confirmation
You have the right to ask the person in charge to confirm that we are processing personal data concerning you. You can request confirmation at any time using the contact details above.
c) Right for information
If personal data is processed, you can request information about this personal data and the following information at any time:
- the processing purposes;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations;
- if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration;
- the right of rectification or erasure of personal data concerning you, or restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data are not collected from the data subject, all available information on the source of the data;
- the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.
If personal data are transmitted to a third country or to an international organization, you have the right to be informed of the appropriate safeguards under Article 46 of the GDPR in connection with the transfer. We provide a copy of the personal data that is the subject of the processing. For any additional copies you request of a person, we may charge a reasonable fee based on the administrative costs. If the application is submitted electronically, the information must be provided in a standard electronic format, unless otherwise stated. The right to receive a copy under paragraph 3 shall not affect the rights and freedoms of others.
d) Right to rectification
You have the right to demand immediate correction of incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
e) Right to cancellation ("right to be forgotten")
You have the right to request that your personal dataare deleted immediately and we are obliged to delete personal data immediately if one of the following applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- The data subject withdraws the consent on which the processing was based in accordance with Article 6 (1) (a) or Article 9 (2) (a) GDPR and lacks a different legal basis for processing.
- The data subject objects to the processing pursuant to Article 21 (1) of the GDPR and there are no high-level legitimate grounds for the processing or the data subject objects to the processing in accordance with Article 21 (2) GDPR.
- The personal data were processed unlawfully.
- The deletion of personal data is required to fulfill a legal obligation under union law or the law of the member states to which the controller is subject.
- The personal data were collected in relation to information society services offered pursuant to Article 8 (1) of the GDPR.
If the controller has made the personal data publicly available and is required to erase it in accordance with paragraph 1, taking into account the technology available and the implementation costs, he shall take appropriate measures, including technical ones, to inform data controllers who process the personal data to inform that an affected person has requested that they delete all links to such personal data or copies or replications of such personal data.
The right to cancel ("right to be forgotten") does not exist if the processing is required:
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation which requires processing under the law of the union or of the member states to which the controller is subject or for the performance of a task of public interest or in the exercise of official authority delegated to the controller;
- for reasons of public interest in the field of public health pursuant to Article 9 (2) (h) and (i) and Article 9 (3) GDPR;
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes under Article 89 (1) GDPR, to the extent that the law referred to in paragraph 1 is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to assert, exercise or defend legal claims.
f) Right to limit processing
You have the right to request that we restrict the processing of your personal data if any of the following conditions apply:
- the accuracy of the personal data is disputed by the data subject for a period allowing the controller to verify the accuracy of the personal data;
- the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data;
- the controller no longer needs the personal data for processing purposes, but the data subject requires them to assert, exercise or defend legal claims; or
- the data subject has lodged an objection to the processing pursuant to Article 21 (1) of the GDPR, as long as it is not certain that the responsible reasons of the person responsible prevail over those of the person concerned.
If the processing has been restricted in accordance with the above-mentioned conditions, these personal data will only be stored with the consent of the data subject or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons important public interest of the union or of a member state.
In order to exercise the right to limit processing, the data subject may contact us at any time using the contact details provided above.
g) Data transferability
You have the right to receive the Personal Data you provide to us in a structured, common and machine-readable format, and you have the right to transfer that information to another person without hindrance by the controller providing the Personal Information were to be transmitted, provided that:
- the processing is based on a consent pursuant to Article 6 (1) (a) or Article 9 (2) (a) or a contract pursuant to Article 6 (1) (b) GDPR; and
- the processing is done using automated procedures.
When exercising the right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly from one controller to another, as far as technically feasible. The exercise of the right to data portability is without prejudice to the right of cancellation (the right to be forgotten). This right does not apply to processing necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.
h) Right of objection
You have the right, for reasons of your own particular situation, to object at any time to the processing of personal data relating to you pursuant to Article 6 (1) (e) or (f) of the GDPR; this also applies to profiling based on these provisions. The controller no longer processes the personal data unless he can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
If personal data is processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling in so far as it is associated with such direct mail. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
Regarding the use of information society services, regardless of Directive 2002/58 / EC, you can exercise your right to object through automated procedures that use technical specifications.
You have the right, for reasons of your own particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1), except when: the processing is necessary to fulfill a public interest task.
The right of objection can be exercised at any time by contacting the respective person responsible.
i) Right to complain to a supervisory authority
Furthermore, without prejudice to any other administrative or judicial remedy, they shall have the right to lodge a complaint with a supervisory authority, in particular in the member state of their residence, place of work or place of alleged infringement, if the data subject considers that the processing concerns them personal data breaches this regulation.
j) Right to effective judicial remedy
Without prejudice to an available administrative or extrajudicial remedy, including the right to complain to a supervisory authority under Article 77 of the GDPR, it shall have the right to an effective judicial remedy if it considers that the rights conferred on it by that Regulation are not satisfied by that Regulation Regulation concerning the processing of their personal data.
k) Automated decisions on a case-by-case basis, including profiling
You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision:
- necessary for the conclusion or performance of a contract between the data subject and the controller,
- is permitted by union or member state legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject; or
- with the express consent of the data subject.
The controller shall take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the controller, to express his or her own position and to challenge the decision.
This right can be exercised by the data subject at any time by addressing the responsible person.
Questions to the data protection officer
If you have any questions about privacy, please email us or contact the person responsible for privacy in our organization: Thorsten Willer, firstname.lastname@example.org.