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Customer Service

Optimise your system

Lödige Industries provides bespoke maintenance services for equipment ranging from single machines up to complete automated systems, which guarantee your assets operate reliably and at the lowest possible cost. At the same time, our international service network ensures a fast response in the event of random faults even for equipment not delivered by Lödige. As your needs change over time, Lödige can also support the expansion of your facility, or the transition to new technologies. Lödige have a strong track record for delivering system enhancements or modernisations whilst Clients continue to run their day to day business.

We have regional service centres in Hong Kong, Singapore and Kuala Lumpur but can deploy technicians to any location in Asia as required.


24-hours emergency hotline

Does your equipment have a fault? Do you need a service technician outside the usual service interval? Contact our Hong Kong service team around the clock, every day (24/7) by calling the following emergency hotline: +852 6821 1991.

If you have a general enquiry, please call +852 2237 0090.


  • 24/7 Helpdesk
  • 24/7 Remote Connection
  • 24/7 Remote monitoring
  • IT service


  • Preventive maintenance
  • Corrective maintenance
  • On site team
  • Maintenance tool (LEAM)


  • Spare part quote
  • Initial spare part recommendation
  • Spare part packages


  • Upgrade & enhancements
  • Retrofit & Modification
  • Functional extension


  • User training
  • Qualification


  • Technical examination
  • Electrial installations

We provide our service solutions for

Lifts & conveying machines

We offer high quality maintenance services for goods/passenger lifts, lifting platforms and automated windows, doors and gates. Retrofitting or full modernisation of equipment can save high investment costs for completely new products and cut running costs. 

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Lifts & conveying machines

Parking systems

Lödige Industries provides maintenance services for our own as well as thrird party automated parking systems to ensure your assets operate reliably and at the lowest possible cost. Currently we monitor, maintain and service 4,500 spaces worldwide.

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Parking systems

Material handling systems

Extend the efficient operation of your material handling system. We coordinate the complete service process for you. From maintenance to complete modernisation for warehouse and production processes including air cargo terminals.

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Material handling systems

Please contact us

We look forward to your message.
You can reach us by phone or e-mail.