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Lödige Middle East is looking for a

Technical Support Engineer (m/f/d).

Your role is to:

  • Manage and maintain a JIRA Ticketing system/Help Desk for all Lodige Middle East Maintenance & Support projects across MENA region.
  • Handle the calls / tickets raised by each client and respond accordingly. A team of Mechanical/Electrical/IT and PLC Engineers are available at your disposal as required.
  • Take ownership of customer issues reported and tracking through to resolution.
  • Research, diagnose, troubleshoot, and identify solutions to resolve system issues.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Provide prompt and accurate feedback to customers
  • Prepare timely reports
  • Assist Lodige Engineers with Site Support and Commissioning Activities as and when required.
  • Follow Escalation procedure of unresolved issues up the ladder.


  • Hold Engineering Degree in Electrical / Electronics / Automation from any reputed Universities.
  • Good understanding of industrial automation tools.
  • Knowledge in SIMATIC Step 7 / Siemens / Omron / ABB preferred.
  • Ability to diagnose and troubleshoot basic technical issues
  • Proven work experience as a Technical Support Engineer would be preferrable.
  • Excellent problem-solving and communication skills. English speaking and writing skills. Knowledge of Arabic is an add-on.

Location: Doha

Looking for a change towards a positive and rewarding career which is full of explorations?

Please send your CV to, stating your availability, present and expected salaries. Applicants who do not receive notification or an invitation for interview within 4 weeks may consider their application unsuccessfully.